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1. Building commitment : a handbook for public-sector managers / The Institute of Public Administration of Canada.

by -- The Institute of Public Administration of Canada; L'Institut d'administration publique du Canada

Material type: book Book; Format: print ; Literary form: not fiction Publisher: [Toronto, Ont.] : The Institute of Public Administration of Canada, [c2004]Availability: Items available for loan: [658.3 B932] (1).
2. Citizens first 3 = les citoyens d'abord 3 / George Spears, Kasia Seydegart, Faye Schmidt ; Erin Research Inc. for the Institute for Citizen Centred Service & the Institute of Public Administration of Canada.

by Spears, George; Schmidt, Faye Nella; Seydegart, Kasia. -- Erin Research Inc; The Institute of Public Administration of Canada; The Institute for Citizen-Centred Service; l'Institut d'administration publique du Canada; l'nstitut des services axés sur les citoyens

Material type: book Book; Literary form: not fiction ; Audience: Specialized; Publisher: Toronto, Ont. : Institute of Public Administration of Canada, c2003Other title: Citoyens d'abord 3.Availability: Items available for loan: [351.71 S741c] (1).

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