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1. Etude sur la qualité des services: "Tenir compte du client" / Jolène Leblanc, Fraser Nicholson.

by Leblanc, Jolène; Nicholson, Fraser. -- Nouveau-Brunswick. Ministère de la justice. Division des services aux tribunaux

Material type: book Book; Format: print Publisher: Fredericton, NB: Le Ministère, 1992Availability: Items available for loan: [CA2 NB JUS P77f 1992] (1).
2. Etude sur la qualité des services: plan de mise en oeuvre.

by -- Nouveau-Brunswick. Ministère de la justice. Division des services aux tribunaux

Material type: book Book; Format: print Publisher: [Fredericton, N.B. : The Department, [1992]Availability: Items available for loan: [CA2 NB JUS C57f 1992] (1).

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