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1. Benchmarking and performance improvement project : final report : phase 1 - benchmarking - April 25th, 2013 / Office of Health System Renewal.

by -- New Brunswick. Office of Health System Renewal

Material type: book Book; Format: print ; Literary form: not fiction Publisher: [S. l.] : Raymond Chabot Grant Thornton, 2013Other title: Final report : phase 1 - benchmarking - April 25th, 2013.Online Access: Electronic document (PDF) [en] Availability: Items available for loan: [CA2 NB HSR B26 2013] (2).
2. Strategic planning that makes things happen : getting from where you are to where you want to be / by William C. Bean; with a chapter by Ellen Domb.

by Bean, William C; Domb, Ellen.

Material type: book Book; Format: print Publisher: Amherst, Mass.: Human Resource Development Press, Inc. [c1993]Availability: Items available for loan: [658.4012 B367] (1).
3. Beyond total quality management: toward the emerging paradigm / Greg Bounds ... [et al.]

by Bounds, Gregory M.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : McGraw-Hill, Inc., [c1994]Availability: Items available for loan: [658.562 B573] (1).
4. Total quality management in government: a practical guide for the real world / Steven Cohen, Ronald Brand

by Cohen, Steven; Brand, Ronald.

Edition: 1st editionMaterial type: book Book; Format: print ; Literary form: not fiction Publisher: San Francisco, Calif. : Jossey-Bass Publishers, [c1993]Availability: Items available for loan: [350.0078 C678] (1).
5. Employee involvement and total quality management: practices and results in Fortune 1000 companies / Edward E. Lawler III, Susan Albers Mohrman, Gerald E. Ledford.

by Lawler, Edward E; Mohrman, Susan Albers; Ledford, Gerald E.

Material type: book Book; Format: print Publisher: San Francisco, Calif. : Jossey-Bass Publishers, [c1992]Availability: Items available for loan: [658.562 L418] (1).

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