Citizens first 3 = les citoyens d'abord 3 / George Spears, Kasia Seydegart, Faye Schmidt ; Erin Research Inc. for the Institute for Citizen Centred Service & the Institute of Public Administration of Canada.
by
Spears, George
; Schmidt, Faye Nella; Seydegart, Kasia; Erin Research Inc; The Institute of Public Administration of Canada; The Institute for Citizen-Centred Service; l'Institut d'administration publique du Canada; l'nstitut des services axés sur les citoyens.
Material type: 
BookPublisher: Toronto, Ont. : Institute of Public Administration of Canada, c2003Description: 96, 107 p. : ill., charts, graphs, tables ; 28 cm.Other title: Citoyens d'abord 3.Subject(s): Public administration -- Canada -- Evaluation | Civil service -- Customer services -- Canada | Administrative agencies -- Customer services -- Canada | Customer services -- Canada -- Management | Consumer satisfaction -- Canada -- Evaluation | Public opinion polls -- Canada | Administration publique -- Canada -- Évaluation | Fonction publique -- Service à la clientèle -- Canada | Administration publique -- Service à la clientèle -- Canada | Service à la clientèle -- Canada -- Gestion | Satisfaction des consommateurs -- Canada -- Évaluation | Sondages d'opinion -- Canada | Canada -- Administration -- Public opinion | Canada. -- Administration -- Opinion publiqueDDC classification: 351.71 S741c
| Item type | Current location | Call number | Status | Date due |
|---|---|---|---|---|
| Main / Collection principale | 351.71 S741c (Browse shelf) | Available |
"Jan2003"
Text in English and French on inverted pages.
Texte en français et en anglais disposé tête-bêche
Includes bibliographical references.
Comprend des références bibliographiques.
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