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Firing on all cylinders: the service quality system for high-powered corporate performance / Jim Clemmer with Barry Sheehy and Achieve Associates.

by Clemmer, Jim; Sheehy, Barry.
Material type: materialTypeLabelBookPublisher: Toronto : Macmillan of Canada, [c1990]Description: ix, 292 p.; 24 cm.ISBN: 0771599676.Subject(s): Success in business | Quality of products -- Standards
Item type Current location Call number Status Date due
Main / Collection principale 658.4013 C626 (Browse shelf) Available

Includes bibliographical references and index.

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