The silent language of leaders : (Record no. 19235)

000 -LEADER
fixed length control field 03752nam a2200265 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20120821185516.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120501s2011 caua b 001 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780470876367
037 ## - SOURCE OF ACQUISITION
Stock number Amazon.ca, 01/05/12, 18.77
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Language of cataloging eng
Transcribing agency DLC
Modifying agency YDX
-- BTCTA
-- YDXCP
-- BWX
-- ORX
-- GK8
-- CDX
-- DLC
-- CaNBFL
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 650.13 G631s
091 ## - MICROFILM SHELF LOCATION (AM) [OBSOLETE]
Microfilm shelf location jmwd
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Goman, Carol Kinsey.
245 14 - TITLE STATEMENT
Title The silent language of leaders :
Remainder of title how body language can help -- or hurt -- how you lead /
Statement of responsibility, etc Carol Kinsey Goman.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc San Francisco, Calif. :
Name of publisher, distributor, etc Jossey-Bass,
Date of publication, distribution, etc c2011.
300 ## - PHYSICAL DESCRIPTION
Extent viii, 278 p. :
Other physical details ill. ;
Dimensions 22 cm.
500 ## - GENERAL NOTE
General note "Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways: how they provide feedback and motivate employees, how they convey the strategy for their organization, how they interact with major clients or partners. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting or stand at the podium at a speaking engagement or the amount of eye contact they give in a one-on-one meeting. Despite an abundance of leadership development programs and books that focus on effective communication, there?s little understanding of how nonverbal communication affects?positively or negatively?a leader?s success. In The Silent Language of Leadership, Carol Kinsey Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Drawing on compelling psychological and neuroscience research, she shows leaders how to adjust their body language for maximum effect and offers advice for global business leaders. Some of the advice includes: Avoid shallow breathing while giving a pep talk to employees. Research shows that a shallow breather can make an entire room feel anxious and thus lead listeners to not believe the speaker. When meeting with employees in your organization with whom you don?t interact often, give them an eyebrow flash?the rapid raising of the inside corners of the eyebrow. This signal is used mostly involuntarily, for example, when you run into someone you know on the street. But it is also a powerful way to subtly show recognition and interest in someone. At the next business dinner or face-to-face meeting, find a table that allows you to sit at right angles to each other. Research shows that people are more interactive when seated at right angles that when straight across from each other. Next time you?re leading a meeting, notice if any audience members cover or block their mouths, which usually indicates skepticism. If you see this gesture, stop talking and address their disbelief: ?I know some of you have doubts about what I?ve just said,? or ?You look skeptical. Can you tell me what your concerns are?? Profound changes are shaking up our lives and the kind of leaders the world seeks: sharp economic swings, increasing global competitiveness, new technologies, social and cultural shifts, and the reshaping of our organizations. As the pace of change continues to accelerate, leaders need every tool available?including nonverbal skills?to improve their credibility and stay ahead of the curve."
500 ## - GENERAL NOTE
General note Spring 2012 Selected Accessions List.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 257-263) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Body language.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Nonverbal communication in the workplace.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Communication in management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Leadership.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Communication in organizations.
Holdings
Price effective from Date last seen Permanent Location Not for loan Date acquired Source of classification or shelving scheme Koha item type Lost status Cost, normal purchase price Withdrawn status Source of acquisition Cost, replacement price Total Renewals Date checked out Total Checkouts Damaged status Barcode Current Location Full call number
2012-08-212017-07-25New Brunswick Legislative Library / Bibliothèque de l’Assemblée législative Available / Disponible2012-00-01 Main / Collection principaleNot Lost18.77Not WithdrawnAmazon.ca, Mississauga, Ont.18.7722014-02-264Not Damaged33883000416073New Brunswick Legislative Library / Bibliothèque de l’Assemblée législative 650.13 G631s

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