Cohen, Steven

Total quality management in government: a practical guide for the real world / Steven Cohen, Ronald Brand - 1st edition - San Francisco, Calif. : Jossey-Bass Publishers, [c1993] - xxii, 228 p. ; 24 cm. - The Jossey-Bass public administration series .

Includes index

Bibliography: p. 217-221

1555425399


Public administration
Total quality management

350.0078 C678

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